Four Oaks Painting & Decorating respects your privacy. This page explains, in plain English, what information we collect when you contact us through this website, how we use it, and the choices you have.
1. Who we are
Four Oaks Painting & Decorating is a painting, decorating, spray finishing and wall panelling company operating across Sutton Coldfield and the West Midlands. When we refer to “we”, “us” or “our” on this page, we mean Four Oaks Painting & Decorating.
2. What information we collect
When you submit an enquiry or use our contact forms, we may collect:
- Your name
- Your email address
- Your phone number
- Your postcode or location
- Project details you choose to share
- Uploaded project photos
- The content of your enquiry messages
- Your communication preferences
3. How we use your information
We use the information you provide to:
- Respond to your enquiry
- Prepare and provide quotes
- Arrange site visits and surveys
- Assess project scope from any uploaded photos
- Manage ongoing customer communication
- Improve the performance and usability of our website
4. Uploaded photos
Any photos you upload through our contact form are used only to help us understand your project, prepare an estimate or discuss your enquiry. We do not publish customer-submitted photos anywhere without your permission.
5. Sharing your information
We do not sell your personal information. We may share it where necessary with trusted team members, subcontractors, suppliers or professional service providers (for example accountants), solely for the purpose of responding to your enquiry or delivering a project you’ve asked us to quote for or carry out.
6. Data security
We take reasonable steps to keep enquiry information secure and to prevent unauthorised access. No method of transmission over the internet is completely secure, but we treat the details you share with care.
7. How long we keep information
We may retain enquiry and project information for a reasonable period to manage quotations, deliver work, keep accurate accounting records and meet legal and tax obligations. Information that is no longer needed is removed in the normal course of business.
8. Your rights
You can ask us to access, correct or delete the personal information we hold about you. To make a request, please contact us using the details below and we’ll do our best to respond promptly.
9. Contact us
If you have any questions about this Privacy Policy or how your information is handled, please get in touch:
- Email: quote@fouroaksdecorating.co.uk
- Phone: 07815 622384
Last updated: May 2026